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Hour-Zero Support Annexes

Emergency Operations Center

Organizational structure and operating procedures for a District-operated Emergency Operations Center.

Crisis Communications

A clearly defined communications plan that outlines appropriate strategies and includes over 400 prepared messages presented in electronic format for easy customization.

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Crisis Intervention

Guidelines, resources, and materials to help schools address the needs of students, staff, and families following a crisis event.

Light Search and Rescue

Search criteria, guidelines, and resources for safely conducting an initial search of a lightly damaged building, locating victims with no or minor injuries, and aiding them in evacuation.

Mass Care

The Mass Care Annex sets the framework to manage, direct and control resources to facilitate triage and provide essential life support needs of students and staff in a major emergency.

Incident Command System

The annex incorporates proven command structure, roles, responsibilities, and coordination mechanisms for efficient incident management in emergency response.

The materials align with the internationally recognized Incident Command System, the National Emergency Management System, and the Standardized Emergency Management System.

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Special Needs Accomodations

The annex takes into consideration the needs of students who may require additional assistance during an emergency.

Emergency Support Functions

Emergency management requires a coordinated effort from all departments. The Emergency Support Function (ESF) plans address department-specific issues that extend beyond the response phase of an incident.

The ESF plans include mitigation, preparedness, and recovery tasks that respective departments must consider and execute.

  • Transportation
  • Human Resources
  • Student Services
  • Information Technology
  • Facilities
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Incident-Specific Protocols

Learn more about Protocols

The Incident-Specific Protocols annex (aka Hazard-Specific Annex) provides in-depth guidance on how to respond to approximately 50 risks commonly identified by schools. The annex covers different levels of responsibility among personnel, including staff, school emergency response team, and district team members. Additionally, this annex provides resources that can assist in and accelerate decision-making.

The annex complements the Plan’s functional protocols, the building blocks.

Pandemic Preparedness

Pandemic Plan with all the tools to manage operations, train staff, and communicate with stakeholders, including risk management activities, policies, communication documents, and a Business Continuity Plan.

Food Safety

The resource provides key food safety practices and information to consider in various emergencies to promote safe food services at school meals and reduce the risk of foodborne illness.

CBRN Hazards

Chemical, Biological, Radiological and Nuclear Hazards

Biohazard guidelines and resources to address CBRN-related incidents.

Special Events

This annex outlines procedures, resources, and coordination specific to managing safety and security for special events within emergency response operations.

International Travel

This annex addresses protocols, communication, resources, and support for managing emergencies while on student field trips involving international travel.

Election Polling Stations

This annex discusses the recommendations for procedures, security protocols, coordination, and emergency contingencies that should be established when a school is designated as an election polling station.

When the pandemic struck, our team pulled out the Hour-Zero Pandemic Annex and hit the road running. At one time I questioned the need for the depth of the plan, and now, needless to say, I am so grateful. It provided us with solid direction during some really tough times.

OHS Manager | Pandemic Coordinator

Hour-Zero is unmatched in the marketplace. It is truly comprehensive, has robust features, and provides seamless user experience. Our district wouldn't be without it.

Chief Superintendent

The cohesion of the program makes Hour-Zero stand out. It is a seamless, solid system, not a patchwork of products. Everything is consistent - from the terminology, tactics, training, and technology.

Risk Manager

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